FAQ
- What to do if your parcel has not been delivered
- Washing your Prevayl SmartWear
- Understanding your uploads
- What is NFC (Near Field Communication)?
- Viewing your previous workouts
- What are the benefits of having my heart rate monitor built into my clothing?
- What to do if your order has arrived damaged
- How do I install the Prevayl app?
- How do I create an account?
- What are "weeks"?
- Do I have to create an account to shop with you?
- Why does the Prevayl App need location permission?
- I've only received part of my order, where is the rest?
- Changing the address on your order
- The Prevayl Guarantee
- I've placed an order but haven't had a confirmation email?
- Payments
- Receiving your order
- Making changes to your order
- What to do if you can't connect your sensor
- How do I find out what operating system my mobile device is on?
- Delivery Information
- Returns Information
- The Prevayl Sensor
- What to do if your parcel has not been delivered
- Why is Prevayl SmartWear better than other leading products?
- Why Prevayl?
- Contact information
- Your workout summary
- Completing your workout