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  1. Prevayl
  2. General
  3. FAQ

FAQ

  • What to do if your parcel has not been delivered
  • Washing your Prevayl SmartWear
  • Understanding your uploads
  • What is NFC (Near Field Communication)?
  • Viewing your previous workouts
  • What are the benefits of having my heart rate monitor built into my clothing?
  • What to do if your order has arrived damaged
  • How do I install the Prevayl app?
  • How do I create an account?
  • What are "weeks"?
  • Do I have to create an account to shop with you? 
  • Why does the Prevayl App need location permission? 
  • I've only received part of my order, where is the rest?
  • Changing the address on your order
  • The Prevayl Guarantee
  • I've placed an order but haven't had a confirmation email?
  • Payments
  • Receiving your order
  • Making changes to your order
  • What to do if you can't connect your sensor
  • How do I find out what operating system my mobile device is on?
  • Delivery Information
  • Returns Information
  • The Prevayl Sensor
  • What to do if your parcel has not been delivered
  • Why is Prevayl SmartWear better than other leading products? 
  • Why Prevayl?
  • Contact information
  • Your workout summary
  • Completing your workout
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